We offer 14 day Money Back Guarantee on all products we offer. Please email customer service at email@example.com, in advance to obtain an RMA number (Return Merchandise Authorization) within 14 days of purchase date.
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.
Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
If you require express or 2 day shipping, please contact us at firstname.lastname@example.org